Shipping & Returns

Deliveries

We can only guarantee same day dispatch on orders made before 14:00 GMT. Orders placed after Friday 14:00 GMT will be dispatched on Monday. These delivery times are estimates.

Country Shipping Type Delivery Times Price
UK Royal Mail Tracked 48 48 Hours Free
UK Royal Mail Tracked 24 24 Hours £4.00
USA DHL Express Delivery 1-2 Days £6.00
Europe DHL Express Delivery 1-2 Days £6.00
Australia & Canada DHL Express Delivery 2-4 Days £12.50
Asia DHL Express Delivery 2-4 Days 17.50
Rest of World DHL Express Delivery 2-4 Days £45.00

 

UK Shipping

  • Free Standard UK Shipping on all Orders
  • Free Express UK Shipping on orders over £75
  • Free Returns
  • Delivery provided by Royal Mail

International Shipping

  • Express Shipping as standard
  • Free Express International Shipping on orders over £150
  • All Duties & Taxes are included in shipping costs
  • Control your shipment with on-demand delivery
  • Delivery provided by DHL

 

Returns

All Items that you wish to return or exchange must fill the following criteria

  • All returns and exchanges must be within 21 days of recieving delivery
  • We cannot accept socks for hygiene reasons
  • Returns and exchanges must be unused, as new, in the original packaging - free of smoke, hair and dust

The Cost of the item including discounts applied at time of purchase will be refunded. When you receive your package you should have included a returns form. If you have not received a returns form please contact us and we will will send you a copy or just write down what you would like to return or exchange.

To return or exchange an item please follow the below steps:

UK Returns

Complete the returns form you received in your package and then head over to the royal mail website where you can create a returns label:

http://www.royalmail.com/track-my-return/create/1015

Just follow the instructions to get your returns label. Once you have your label take your package to your nearest post office and they will send it back to us.

International Returns

If you are outside the UK, we recommend returning your order via a local postal service. Please note, you are liable for the cost of return and it is your responsibility to ensure the items get back to us so we strongly recommend you use a tracked service for your return.